frequently asked questions

What level of training do you have?

I am a registered counsellor, and all Registered Counsellors in BC are required to complete an accredited master’s degree. Obtaining my Master’s degree marked the start of my learning as a therapist, not the end, as I continue to obtain supervision and post-graduate professional development to enhance my skills and to help you more effectively. See my about page for a more detailed list of my trainings.

Are all sessions completely confidential?

Effective counselling need confidentiality, and I take your confidentiality very seriously. Confidentiality may only be broken in the most serious of circumstances, and I will discuss them with you in your consult.

Where are you located?

I offer in-person counselling at my office located in West Point Grey, Vancouver. See the location page for more details.

When are you available?

I offer in-person counselling weekdays and online counselling on Saturdays.

Wednesday: 9:30am - 3:30pm (in-person & online)
Thursday: 9:30am - 3:30pm (in-person & online)
Saturday: 9:00am - 3:00pm (online only)

What are your fees?

Individual Counselling sessions are $140 per 60 minutes.
Payments are accepted by credit cards (through Jane) or e-transfer, paid before the start of your session. A valid credit card is required for booking.

A limited number of sliding scale fee appointments are available for those experiencing financial hardships.

What is your cancellation & missed appointment policy?

I require 48 hour notice for cancellations except for emergencies or other exceptional circumstances. If you cancel within 48 hours before the start of your session or miss your session, the full rate of the regular session will be charged.

Will my sessions be covered by my extended benefits?

Check with your insurance provider, as many, but not all, extended insurance plans in BC do cover services offered by Registered Clinical Counsellors. Some plans may cover services provided by Registered Social Workers or Registered Psychotherapists, but not RCCs.

MSP does not cover private services provided by RCCs at all.

Do you offer direct billing?

I currently offer direct billing for those insured through Pacific Blue Cross.

If you would like me to bill directly, please provide me with your plan number & policy number or equivalents.

I am unable to bill for other insurance providers at this time. However I will provide a receipt after each payment with which you can use to reimburse your fee.

What happens in a consultation?

Your free consultation is your chance to talk to me about what you hope to work in counselling, as well as to ask questions you may have about me. Most importantly, the consultation is the time for you to get a deeper feel of whether you’d feel safe enough with me to work together. Feeling like I am a fit for you is important for counselling, so please trust how you feel.

A consultation isn’t commitment, it’s a chance for you ask me questions and to get a sense if I’m the right person for you. My goal is to give you a sense of clarity, relief, and the confidence that healing is possible.